Straatman Companies
Straatman Companies
info@mfstraatman.com
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  • Service & Support

    At Straatman, service is just as important as our products. From commissioning to long-term maintenance, we ensure your mooring systems run safely, efficiently, and reliably, wherever you operate.

    Why our customers trust straatman

    High Quality Products
    Our products are designed and manufactured with attention to detail. We use the best materials and check everything to make sure you get the best.
    Excellent Service Level
    We are here to help you. Our team is always ready to answer your questions and make sure you are happy with our service.
    Dedicated and Enthusiastic Team
    Our team works hard to meet your needs and make you happy. You can trust us to do what we say we will.
    Certified on Every Necessary Level
    We meet all the important standards. This means our products are safe, reliable, and trustworthy.

    FREQUENTLY ASKED QUESTIONS

    Why is maintenance important for quick release mooring hooks?

    Maintenance keeps quick release mooring hooks reliable and ready for safe operation at all times. Regular inspection and servicing keep the release mechanism responsive and predictable. This prevents unexpected failures and supports safe, continuous mooring operations at the terminal.

    How often do quick release mooring hooks require inspection?

    Quick release mooring hooks require inspection based on usage, environmental conditions, and class requirements. Most terminals inspect their hooks annually. Terminals with high loads or offshore exposure typically inspect the equipment more frequently to control operational risk.

    What does maintenance of a mooring hook include?

    Maintenance typically covers:
    – Visual inspection of the hook and foundation
    – Functional testing of the release mechanism
    – Inspection and lubrication of moving parts
    – Verification of safety and monitoring systems

    Together, these steps ensure reliable operation under load.

    Do you provide maintenance for quick release mooring hooks from other manufacturers?

    Yes. Straatman maintains and services quick release mooring hooks from all major manufacturers.

    Do you service older or discontinued mooring hooks?

    In many cases, yes. Straatman service engineers assess the condition of older or discontinued mooring hooks and advise on maintenance, repair, or upgrade options.

    How do load cells support safe mooring operations?

    Operators use load cells to monitor the forces acting on mooring lines in real time. Proper calibration ensures these load readings remain accurate, enabling safe mooring decisions and compliance with industry guidelines.

    When should load cells be recalibrated?

    Operators should calibrate load cells:
    – Annually, in line with OCIMF guidelines
    – After repairs or component replacement
    – After abnormal loads or incidents
    – According to class or port authority requirements

    Why is load cell calibration critical for safe mooring?

    Without calibration, a load cell can display incorrect load values. As a result, operators may make unsafe mooring decisions or apply unnecessary operational limits.

    Do you calibrate load cells from other manufacturers?

    Yes. Straatman calibrates load cells from various manufacturers, including Mampaey, Trelleborg, and Strainstall / AMTS.

    Do you perform calibration in accordance with class standards?

    Yes. Straatman performs load cell calibration in line with applicable class and industry standards. Upon request, we provide full calibration documentation for audits and class surveys.

    Do you issue calibration certificates after service?

    Yes. After calibration, Straatman provides a calibration report or certificate suitable for class surveys and audits.

    When is maintenance or calibration necessary?

    Operators should schedule maintenance or calibration when they notice:
    – Delayed or incomplete release
    – Visible wear or corrosion
    – Inconsistent load readings
    – Alarms or system faults

    Early detection helps prevent failures and unplanned downtime.

    Do you offer service contracts for mooring hook maintenance?

    Yes. We offer service and maintenance agreements that ensure periodic inspection, testing, and calibration.

    Do you provide worldwide service and calibration support?

    Yes. Straatman delivers global service and calibration support through experienced service engineers, supported by regional offices worldwide.

    News & innovations

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    Hello world!

    15 December 2025

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    15 December 2025