Straatman Companies
Straatman Companies
info@mfstraatman.com
  • en
  • Commissioning and Training

    Our service continues after delivery. From commissioning to onsite training and after-sales support.

    From commissioning and training to after-sales service and inspections, Straatman supports your equipment throughout its life cycle. Our focus is on safe operation, clear communication, and practical solutions that fit real port and terminal operations.

    Commissioning
    On-site Training
    After-sales Support and Service
    Technical support and Troubleshooting

    Commissioning

    Proper commissioning is key to safe and reliable operation of mooring and berthing equipment. Straatman supports your project on-site to ensure that systems are connected and configured correctly from the start.

    Our experienced service engineers provide on-site commissioning to check mechanical, electrical, and software functions. We verify that the equipment operates as intended and that all interfaces with other systems are working correctly. This helps reduce start-up issues and supports a smooth handover to operations.

    On-site training

    Alongside commissioning, we offer on-site training for operational and technical staff. The goal is simple: People on site should know how to use the equipment safely and with confidence.

    Training typically covers:

    • Safe operation of mooring and berthing equipment
    • System functions and limitations
    • Basic troubleshooting and fault recognition
    • Correct response in abnormal situations
    • Daily checks and good operational practices

    Training can be adapted to your needs, depending on the type of system, the experience level of your team, and your operational procedures.

    Technical support and troubleshooting

    Our support continues after delivery and commissioning. Straatman provides after-sales service to help keep your equipment in good condition and ready for daily use. If you have questions about your installed systems, our team or one of our local partners can support you with clear and practical advice. In case of issues, we offer:

    • Remote technical support for quick assessment and guidance
    • Call-out service when on-site support is required
    • Practical troubleshooting support to reduce downtime

    We always aim to resolve issues efficiently and in line with your operational priorities.

    What to expect from the Straatman team

    • High Quality Products
      Our products are designed and manufactured with attention to detail. We use the best materials and check everything to make sure you get the best.
    • Continuous Innovation
      We always try to be better. We keep learning, improving and investing in research and development so we can give you the newest and best solutions.
    • Dedicated and Enthusiastic Team
      Our team loves what they do. They work hard to meet your needs and make you happy.
    • Excellent Service Level
      We’re here to help you. Our team is always ready to answer your questions and make sure you’re happy with our service.
    • Certified on Every Necessary Level
      We meet all the important standards. This means our products are safe, reliable, and trustworthy.
    • We Do What We Promise
      We keep our promises. You can trust us to do what we say we will.