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Commissioning & Training
Our service engineers ensures that our equipment run smoothly by providing on-site commissioning service.
Service & Support
At Straatman, service is just as important as our products. From commissioning to long-term maintenance, we ensure your mooring systems run safely, efficiently, and reliably, wherever you operate.
Service and Support
View our service and support options
Why our customers trust straatman
High Quality Products
Our products are designed and manufactured with attention to detail. We use the best materials and check everything to make sure you get the best.
Excellent Service Level
We are here to help you. Our team is always ready to answer your questions and make sure you are happy with our service.
Dedicated and Enthusiastic Team
Our team works hard to meet your needs and make you happy. You can trust us to do what we say we will.
Certified on Every Necessary Level
We meet all the important standards. This means our products are safe, reliable, and trustworthy.
Why is maintenance important for quick release mooring hooks?
Regular maintenance ensures safe operation and reliable release of the mooring line. It reduces the risk of failure, unplanned downtime and safety incidents.
How often should a quick release mooring hook be inspected?
Inspection intervals depend on usage and class requirements. In general, annual inspection is recommended, with more frequent checks in heavy-duty or offshore operations.
What does maintenance of a mooring hook include?
Typical maintenance includes: Visual inspection of the hook and foundation, Functional testing of the release mechanism, Inspection of moving parts, Lubrication where required, Verification of safety systems
Do you provide maintenance for quick release mooring hooks from other manufacturers?
Yes. Maintenance services are available for quick release mooring hooks from all major manufacturers, not only our own systems.
Is it possible to service older or discontinued mooring hooks?
In many cases, yes. Our service team can assess the condition and advise on maintenance, repair or upgrade options.
What is a load cell and why is calibration required?
A load cell measures the mooring line force on the hook. Calibration ensures that the displayed load values are accurate and reliable.
How often should load cells be calibrated?
Load cell calibration is typically required: 1. Annually (according to OCIMF guidelines), 2. After repairs or replacement, 3. After abnormal loads or incidents, 4. According to class or port authority requirements.
What happens if a load cell is not calibrated?
Incorrect calibration can lead to inaccurate load readings. This may result in unsafe mooring conditions or unnecessary operational restrictions.
Do you calibrate load cells from other quick release mooring hook brands?
Yes, Load cell calibration is available for mooring hooks from different manufacturers like Mampaey, Trelleborg and Strainstall/AMTS
Is calibration carried out according to class standards?
Yes. Calibration is performed in accordance with applicable class and industry standards, and documentation can be provided.
Will a calibration certificate be issued?
Yes. After calibration, a calibration report or certificate can be supplied for class surveys and audits.
What are common signs that maintenance or calibration is needed?
Common indicators include: 1. Delayed or incomplete release, 2. Visible wear or corrosion, 3. Inconsistent load readings, 4. Alarm or system faults
Do you offer service contracts for mooring hook maintenance?
Yes. Service and maintenance agreements can be arranged to ensure periodic inspection and calibration.
Is worldwide service available?
Yes. Maintenance and calibration support can be provided worldwide. Our service engineers operate worldwide and we also have regional offices that can support you.
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- High Quality Products
- Skilled team of service engineers
- Excellent Service
- Certified on Every Level
